Regional Operations Manager
At WellAge, over the next two years we are designing and developing innovative community models to serve today and tomorrow’s seniors including their circle of family and friends. Upcoming locations in Colorado include Grand Junction, Carbondale, Ken Caryl, and Greeley.
WellAge Senior Communities is a dynamic senior housing organization made up of recognized local and national leaders in senior housing and long-term care each having more than twenty-five years in senior living. We bring high quality service delivery to our residents, great culture and engagement to our employees and value-driven management outcomes to our investors.
Our name, WellAge, reflects our commitment to creating environments and services to promote our residents aging well and remaining active doing the things they love and enjoy. Each community is filled with daily events designed to create a purposeful life and engaging life experiences.
Our experience includes bringing award-winning senior healthcare expertise and leadership to our unique consumer-driven programs for wellness and rehabilitation services, memory care, and culinary excellence.
The Regional Operations Manager will be responsible for leading daily WellAge mission driven expectations to influence extraordinary quality care for residents, their families and our staff. You will need to be actively engaged in critical thinking thus involved in all aspects of directing and managing our assisted living, independent living and memory care campuses. This position reports to the SVP of Operations and Development.
Business Operations and Project Management 40% time
Start up and Community Operation 30% time
Ability to step in as interim ED as needed
Relationship and Human Capital 15% time
Sales, Marketing and Business Development 15% time
Ability to manage multiple projects at one time
Easily puts strategy into timelines and implementation plans
Creates efficiency and effectiveness in process
Likes to own projects, takes responsibility and follows through
Strong work ethic
Drive to complete and motivated to win
Communicates clearly and brings people along
Tough skin to deal with multiple personalities and stakeholders
Thinks naturally of multiple options to solve a problem
Asks great questions
Conceptually understand multiple dynamics of healthcare and business
Ability to sort to best alternative quickly
Thinks quickly on your feet
Ability to read people and understand what motivates them
Builds relationships with all levels of individuals from staff to peers to owners
Builds trust and long-lasting relationships
Leads with honesty and integrity
SKILLS, KNOWLEDGE & EXPERIENCE
Executive Director experience in Independent Living, Assisted Living and Memory care
Valid and in good standing Assisted Living Administrator certification
Up-to-date, current operating knowledge of local, state and federal (if applicable) regulations
Experience in opening new facilities
Sales experiences and proven experience in building census
Understanding the start-up phase and managing the launch of all technology components
Bachelor’s Degree or equivalent experience
60% travel required